QUALITY MANAGEMENT and FAQ

Your questions?

Our answers!

Service and support

If you need advice or support for our products at short notice, contact the sales or service staff at ZORN INSTRUMENTS. In many cases, the telephone hotline will be able to answer your questions immediately and solve problems quickly and effectively.

Advice

If you are interested in our products, our sales team will first prepare suggested solutions based on your needs. If you have special requirements, then ask about our customised hardware and software solutions. In our in-house development, design and production we develop suitable systems together with our customers for individual, specific applications.

Training - workshop

For our entire range we offer product and software training courses, our so-called "workshops"; if you purchase one of our products you will of course receive instruction about the product on-site from members of our sales team or in our well-equipped training centre. The training courses can be held using your products directly after commissioning.


Certified since the middle of the 90s

  • ZORN INSTRUMENTS has been certified in the area of quality management (ISO 9001:1994) since the 90s.
  • In this way, ZORN INSTRUMENTS has been able to optimise its active quality management system continuously. For this purpose, it is of course also necessary to involve all the areas of the business and together to create the foundations to be able to implement in the organisation the requirements from the standards.
  • We have integrated the current ISO 9001:2015 in the new "High Level Structure" in our quality management system.
  • We passed our re-certification by TÜV Rheinland in May 2018.
  • The certificate is valid until 05/2021 and is accompanied by annual follow-up audits.

ZORN INSTRUMENTS FAQ for the ZFG

To the product - Lightweight Deflectometer ZFG

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